1) Referral

Complete a referral via “Make a referral”, or over the phone 08 6263 8623. We listen to your story to determine if we can meet your therapy needs.

2) Issue the Service Agreement

A Service Agreement sets out what we will both do – in partnership – to ensure you receive the best possible services and support from us. As part of the Service Agreement, we offer an Initial Meeting Package of 3 hours for clients who are unsure on their needs or want to meet our team before committing further.

We may also recommend this package if the clinician needs more information prior to recommending, or quoting, frequency of services. More information on our 3-hour initial meeting package can be found below.

Click here to view the Initial Meeting Package information

3) Scheduling

Our schedulers will be in touch to book in your initial meeting with a Superyou clinician. The scheduler will also ask you to send a copy of your NDIS plan, or goals, prior to the initial meeting.

4) Initial meeting

The initial meeting provides an opportunity to begin building a relationship, collect information essential to delivering therapy, and begin to identify your therapy goals. Overall, the initial meeting provides the opportunity to ensure we are the right therapy provider for you and we match you with the therapist with the right skillset, given your diagnosis, needs and therapy goals. This meeting is not a therapy session and is unlikely to include formal assessment.

5) Ongoing therapy

This is where the fun happens! Following the initial meeting, we’ll provide a recommendation on how many hours and sessions are needed in order to meet your therapy goals at home and in the community.

6) Measure progress and adapt

We’ll measure the outcomes being achieved regularly to make sure we’re on the right track. We’ll be flexible and adapt the plan at any stage if needed based on your feedback.

7) Recommend

At NDIS plan review time, or if your circumstances change, we‘ll be ready to recommend future therapy supports – if you still need them!

Superyou Therapy offers an Initial Meeting Package for clients who are unsure on their needs or want to meet our team before committing further. We may also recommend this package if the clinician needs more information prior to commencing your service, in order to ensure we are the right therapy provider for you.

The Initial Meeting Package provides 3-hours of service and includes the following:

• Face-to-face meeting with a Superyou Therapist. This meeting provides an opportunity to begin building a relationship, collect information essential to delivering therapy, and begin to identify your therapy goals. Overall, the initial meeting provides the opportunity to ensure we are the right therapy provider for you, given your diagnosis, needs and therapy goals. Prior to your appointment, please send a copy of your NDIS plan, or goals. If this can’t be done, that’s okay. Please bring it with you to the initial meeting. The Initial Meeting is not a therapy session and is unlikely to include formal assessment.

• Travel to your preferred location in the community.

• Communication outside of the appointment with either yourself, your guardian or support coordinator, about your therapy needs.

If we don’t use the full 3-hours in undertaking the above activities, you won’t be charged for 3-hours of service. You’ll only be charged for the work we do.

Following the initial meeting, we’ll provide a recommendation on how many hours and sessions are needed in order to meet your therapy goals at home and in the community.

Got any questions for us? Please contact us or phone our team on 08 6263 8623.