Superyou Therapy is a new provider of NDIS-funded allied health services for West Aussies.
At Superyou Therapy, people are our #1 priority. We’ll invest in you to bring out your best, because we know that this leads to outstanding client outcomes, authentic relationships, and happier clinicians. It’s win-win-win.
Join us and reimagine therapy at superyou.org.au.
The Client Relationship Officer will:
Respond to all enquiries and referrals and provide initial contact to potential clients and/or their representatives.
Liaise with potential clients and/or their representatives to understand their therapy needs and preferences and determine whether Superyou Therapy could be suitable.
Administer service bookings in the National Disability Insurance Scheme’s portal and the organisation’s claims system.
Liaise with relevant internal and external stakeholders regarding new service bookings and service variations, including Schedulers to inform them of services that require scheduling and clients/their representatives to confirm service variations.
Engage with potential clients and/or their representatives at key points of their customer journey, including to collect information on customer satisfaction and to organise the renewal/make alterations to existing service agreements.
Oversight of client enquiry and referral email in-box and subsequent actioning or delegation to relevant team members Provide administrative support to team members.
What makes Superyou different?
People are our #1 priority. We invest in you to bring out your best.
Life isn’t a straight line – we encourage you to work in ways that suit you.
We’re proudly West Aussie with a rich heritage to draw from. We know our community.
What you’ll get:
A salary range of $60k - 70k and salary packaging of up to $18,550
Convenient office locations in north, south and central Perth
3 Superyou days per year – on top of personal, carers and compassionate leave – for you to do what you like. Just imagine.
Flexible work arrangements, including the option to work from home.
What you’ll need:
A commitment to delivering person-centred, high-quality services
An ability to develop positive relationships through empathy and effective communication, including with people from all backgrounds
An ongoing desire to improve and achieve professional growth
A creative and inquisitive mind, with a willingness to try new things
You will also need the following compliances:
Australian Drivers Licence and reliable vehicle.
NDIS Worker Screening Check
Proof of Covid-19 Vaccination
Sound like you?
Click “Apply for this job” and upload your CV and cover letter addressing the selection criteria in the “What you'll need" section.
Applications close: 09:00am 2nd December 2022.
Please contact careers@superyou.org.au if you have any queries.
Please be advised we may proceed with interviews prior to the closing date.
Superyou Therapy is a new provider of NDIS-funded allied health services for West Aussies, including Occupational Therapy, Speech Pathology and Physiotherapy.
At Superyou Therapy, people are our #1 priority. We’ll invest in you to bring out your best, because we know that this leads to outstanding client outcomes, authentic relationships, and happier clinicians.
Join us and reimagine therapy by applying today.
About the role
Leading a team of Occupation Therapists, including clinical supervision & line management
Manage a paediatric (birth – 18 years) caseload, providing evidence-based OT assessments and services in home, community, and Superyou clinic locations
Liaise with NDIS participants and their supports – families, carers, health professionals, agencies – to understand the client’s needs and define their goals
Design appropriate therapy and equipment recommendations and support plans
Collaborate with the inter-disciplinary team of Superyou clinicians to share knowledge and ideas
What makes Superyou different?
People are our #1 priority. We invest in you to bring out your best.
Achievable targets to give you more time for clinical supervision and professional development.
We’re proudly West Aussie with a rich heritage to draw from. We know our community.
At Superyou, it’s not about us, it’s about you. Your caseload will align with your own individual experience and capabilities. And you’ll be given time to develop your skills and knowledge in your areas of interest
